FAQ

1. How long does it take my order to be received?

Ans: It takes 12 to 20 days.

2. Do I get a tracking number when I order an item?
Ans: Yes you get your tracking number in 3 to 4 days after you order your item.

3. Do I get a refund if I am not happy with the product I have received?
Ans: Yes we have 30 day money back guaranty.

4. What payment options are available?
Ans: We accept Credit cards and Paypal.

5. How can I get my refund?
Ans: Please contact us via atdoorstepshop@gmail.com

6. What should I do if I dont receive my tracking number in 4 days after I order my item?
Ans: You can contact us by sending an email to atdoorstepshop@gmail.com